Security & Privacy
How we protect your data and your tenants' privacy. Built with security by design.
Security Overview
DMS is designed with security at every layer—from sensor to cloud to dashboard. We handle sensitive property and environmental data with care.
- Encryption in Transit: TLS 1.2+ for all data transmission
- Encryption at Rest: AES-256 for stored data
- UK Hosting: Data stored in UK-based cloud infrastructure
- Access Controls: Role-based permissions, MFA available
- Audit Logging: Full trail of who accessed what and when
- Regular Testing: Penetration testing and vulnerability scanning
Security Highlights
Privacy by Design
Tenant privacy is paramount. We collect only what's necessary.
Data Minimisation
We collect environmental data only—temperature, humidity, air quality. No cameras, no audio, no personal behaviour tracking.
Tenant Control
Tenants can request access to data about their property. Optional tenant dashboard provides transparency.
GDPR Compliant
Full compliance with UK GDPR and Data Protection Act 2018. Clear lawful bases for processing.
Responsible Disclosure
We welcome security researchers who want to help improve our security. If you discover a vulnerability, please report it responsibly.
How to Report
- Email: security@dmsmonitor.uk
- Include detailed steps to reproduce the issue
- Allow reasonable time for us to respond and fix
- Do not access or modify other users' data
We commit to acknowledging reports within 48 hours and providing updates on remediation progress.
security.txt
Our security contact information is also available at:
https://dmsmonitor.uk/.well-known/security.txt
Contact: mailto:security@dmsmonitor.uk Preferred-Languages: en Canonical: https://dmsmonitor.uk/.well-known/security.txt Expires: 2026-12-31T23:59:59.000Z
Questions About Security?
Contact our team for security documentation, DPIAs, or procurement questionnaires.
Contact Us