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Case Studies

Real results from UK housing providers using DMS Smart Monitor.

Social Housing

[Housing Association Name]

Midlands Region • 2,500 properties

Deployed DMS across high-risk stock to meet Awaab's Law requirements ahead of the October 2025 deadline.

Results

[X]%Early Detection
[£X]kAvoided Costs

Placeholder: Metrics to be confirmed with customer approval.

Private Landlord

[Portfolio Name]

London • 150 properties

Implemented DMS to reduce escape-of-water claims and provide evidence for tenant disputes.

Results

[X]Leaks Detected
[X]%Claims Reduction

Placeholder: Metrics to be confirmed with customer approval.

Local Authority

[Council Name]

Northern England • 8,000 properties

Piloted DMS in 200 high-risk properties as part of a wider stock condition improvement programme.

Results

[X]Properties Monitored
[X]Interventions

Placeholder: Metrics to be confirmed with customer approval.

Case Study Template

What a typical DMS case study covers:

Structure

  • Background: Organisation type, size, location, challenges
  • Objectives: What they wanted to achieve
  • Solution: How DMS was deployed (scope, timeline)
  • Results: Measurable outcomes with data
  • Testimonial: Quote from key stakeholder

Typical Metrics

  • % of issues detected before tenant complaint
  • Average response time to alerts
  • Estimated cost avoidance (repairs, claims)
  • Compliance evidence generated
  • User adoption and satisfaction

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